abilities privacy policy
Abilities takes your privacy seriously, and we will only use your personal information for the purposes permitted by law under the Privacy Act 2020. Our Privacy Policy describes how Abilities (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit our website or make a purchase from us at our recycling store.
You accept this Privacy Policy when you sign up for, access, or use our products or services, content, features, technologies or functions offered on our website or in our recycling store.
We welcome your feedback and/or questions regarding how we safeguard and care for your personal information; please feel free to phone us – ask for the privacy officer.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to promote our products and services. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
We collect personal information from you, which may include your:
- Name
- Contact information (where relevant), i.e. address, phone number, email etc.
- Location
- Computer internet address or network
- Interactions with us
- Billing or purchase information, including financial data if you visit / purchase via our physical store
- to provide you with our products and services
- keep our customers informed of the products and services we have, our latest news, special offers – which may include using it for direct marketing purposes on occasion
- improve the services and products we provide, including customer service.
Providing your information is optional. If you choose not to provide contact details and other information, this may impact our ability to provide you with the product or service you’ve requested.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
Cookies
A ‘cookie’ is a packet of information that allows a website to identify and interact more effectively with a computer. Cookies do not identify you, but they may record some browser and/or connection information. Cookies are widely used on websites to help with navigation, monitor usage and to help personalise your experience when you visit a website. We may use cookies to monitor use of this website, to provide you with access to tailored information and services from this website, and to serve you better when you return to this website.
Your browser can be individually set to accept all cookies, reject all cookies, or notify when a cookie is sent. If cookies are rejected, there may be limits on how our websites can be used.
Website Advertisements
From time to time, we may place advertisements on other websites. This may involve installing a cookie on a computer when our advertisement is viewed. This simply allows us to keep track of how many unique visitors we have to our site and from what advertisements they entered.
This then allows us to measure the effectiveness of different advertisements. The privacy policies of the websites which install the cookies should provide additional information about the use of cookies.
To evaluate the effectiveness of our website advertising, we may use third parties to collect statistical data. No personal data is collected on these occasions.
Google Analytics
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Right To Access Your Personal Information
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at:
- Email – katie@abilities.co.nz
- Phone – 027 839 1457
We will require proof of your identity before discussing or divulging any personal information.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at katie@abilities.co.nz.